At Sun Haven Property Management, your privacy is important to us. This Privacy Policy explains what personal information we collect, how we use it, and how you can manage your communications with us.

1. Information We Collect

We may collect personal information, including:

• Name
• Unit or property information (if applicable)
• Phone number
• Email address

Any other information you voluntarily provide when opting in to receive SMS messages or interacting with our services

Consent details (method, date, and type of opt-in)

2. How We Use Your Information

Your information is used solely to:

• Send SMS messages you have consented to receive, including conversational, informational, and/or promotional messages
• Respond to your inquiries or provide support
• Maintain accurate records of consent and communications
• Improve our services and communications

3. Sharing of Information

No mobile opt-in or text message consent will be shared with third parties or affiliates.

All mobile numbers, consent records, and communication preferences are kept strictly confidential and used only for the purposes you have authorized.

Your personal information will not be sold, rented, or otherwise disclosed without your consent.

4. SMS Messaging Terms

If you consent to receive conversational and informational SMS from Sun Haven Property Management, you agree to receive only those types of messages consistent with your selection.

Your consent is logged and securely stored, and will never be shared with third parties or affiliates.

• Reply STOP to opt out at any time
• Reply HELP for support or more information
• Message & data rates may apply
• Messaging frequency may vary

Visit www.sunhavenpm.com to review our complete Privacy Policy and Terms & Conditions.

5. Consent and Compliance

• SMS messages will only be sent to individuals who have expressly opted in
• Consent may be provided in person, over the phone, via email, through a web form, or using a paper form
• All opt-in and opt-out requests are tracked, logged, and promptly honored to ensure your communication preferences are respected
• Messages will only be sent to those who have provided express verbal or written consent
• Contact Us Opt-In Consent